If you think there is a Bug that needs to be fixed, please provide the information below such that we can recreate your setup at our office and test it:
- What generation of iPad you are using?
- iOS version you are currently on
- Is your iPad Jail Broken?
- Is this issue occurring all the time, or only sometimes or when you using a specific notebook?
- Are there any events you can link the start of this issue to? (for example, install of a new iOS version)
If you have an unusual issue, please send us a screen shot of it such that we can take a look at what's happening. Here's how to take a screenshot.