App Crashing?

If your app starts crashing upon launch, go to the Settings app on iPad and turn ON Safe mode under the Noteshelf 2 app tab.

When you enable safe-mode, the app will not crash anymore upon start.

After it opens up normally again, kindly send us the following :

-Any book/pdf file that has been crashing the app every time when you access it

-In-app email from the support tab under the gear icon so we receive some diagnostics form your device

That’ll help us identify and fix these crashes. Thank you for helping us with this.

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1 Comments

  • 0
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    FREDERIC BIE

    Hi,

    The APP spend 30 sec trying to open ... then crash.

    I've tried your solution, re install the app, shut down the ipad ...

    nothing is  ok...

    I have to buy your app for the MAC OS to recover my notes for my meetings...

    Fred

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